Shipping & Returns
SHIPPING
All KYNHO orders are dispatched within 48 hours except weekends or public holidays. We offer free shipping worldwide and use DHL and SingPost as our main logistics partner. All parcels sent are completely traceable, and delivery terms are:
| REGION | SHIPPING | COST | DELIVERY |
|---|---|---|---|
| AUSTRALIA | STANDARD | FREE | 6-10 DAYS |
| CANADA | STANDARD | FREE | 11-14 DAYS |
| EUROPE | STANDARD | FREE | 7-14 DAYS |
| HONG KONG | STANDARD | FREE | 3-5 DAYS |
| JAPAN | STANDARD | FREE | 5-8 DAYS |
| SINGAPORE | STANDARD | FREE | 2-3 DAYS |
| SWITZERLAND | STANDARD | FREE | 5-9 DAYS |
| TAIWAN | STANDARD | FREE | 6-18 DAYS |
| UNITED KINGDOM | STANDARD | FREE | 4-6 DAYS |
| UNITED STATES | STANDARD | FREE | 7-10 DAYS |
| REST OF THE WORLD | STANDARD | FREE | 6-18 DAYS |
For questions on transportation, delivery times or anything else please contact us via email at hello@kynho.com.
RETURNS
Any purchased full-price KYNHO product can be returned for a full refund within 30 days of delivery. The items must be in their original condition and unused. Customers can return their items to our warehouse in Singapore. The costs associated with the return are the responsibility of the customer, and you may ship with the carrier of your choice to our warehouse in Singapore.
In order to arrange a return, please email us first at hello@kynho.com.
EXCHANGES
In order to exchange, items must be in their original condition and unused. Customers can return their items to our warehouse in Singapore. The costs associated with the exchange are the responsibility of the customer, and you may ship with the carrier of your choice to our warehouse in Singapore.
In order to arrange an exchange, please email us at hello@kynho.com and we’ll help you out.